Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Shinju Foodstuff will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
Shinju Foodstuff
2A-1-08 Lengkok Nipah
11900 Penang


Please contact us at shinjufoodstuff@gmail.com or 012-4800352 if you have any questions or doubts.